If you cancel 8 hours before the class start time or are a no show, you will lose a class (with a class package) or be assessed a $10 late fee (with an unlimited package). To be fair to all clients, we have to strictly adhere to this policy because our hope is that it will benefit everyone when people remember to cancel so that others can have a spot when classes are full. Especially with our limited number of spots!
And of course, if there is ever an emergency that keeps you from class, just let us know. Things happen and we will always be understanding of unforeseen circumstances!!!
For all in studio classes, in order to guarantee your spot please ensure that you arrive 5 minutes prior to class. Any unclaimed spots will become open to walk-ins.
It is clear that you have to be there to guarantee your spot, but it gives us the wiggle room that we need to follow our new 5 minutes after the start of class protocol!
*If you are a no show for a class, you will incur an additional $10 charge. All students with a package will lose a class from their package, plus the $10 no show fee, and all students with an unlimited package will incur the $10 late cancel fee, plus the additional $10 no show fee.